Strategy lead
Overview
- £60k – £70k DOE
- Full Time
- Home and or the office in Bristol
- Immediate
Key Benefits
- Additional Christmas Paid Holiday
- Personal Development Plan and Support
- R&D time to work on new self-generated projects
- Conference budgets at opportunities to speak at and attend events.
- Personalised avatar and mug (cooler than it sounds)
- Flexible and relaxed working
In Brief
As a Strategy lead, you will guide clients through digital transformation, platform selection, and the strategic initiatives that shape their long-term success. Working closely with senior stakeholders, you will anchor decisions in measurable business outcomes, ensuring technology, people, and process come together in a way that delivers real organisational impact.
You will operate at a senior level across our highest-intensity service tiers. Your role blends strategic delivery with leadership, both in shaping internal capability and in steering complex client relationships. You will mentor consultants, set delivery standards, and ensure our strategic frameworks evolve as Rixxo grows.
This is a role for a commercially minded strategist who is confident in making judgment calls, managing ambiguity, and leading engagements with autonomy. You will help clients articulate goals, define milestones, evaluate technology, and maintain strategic alignment throughout delivery.
You’ll also play an active part in driving Rixxo forward—building our service offering, influencing our sales approach, creating thought-leadership content, and strengthening our position in the B2B ecommerce space.
Strategy lead role in detail
Key responsibilities
- Lead Platform Selection
- Guide clients through platform selection using the SPIN APE™ framework
- Focus on needs before features, prioritising outcomes over technology
- Conduct discovery across Situation, Process, Impact, and Needs
- Structure and manage vendor engagement and proposals
- Evaluate vendor responses using data-driven scoring
- Collaborate with solution architects during later evaluation stages
- Ensure platform decisions serve business goals, people, and process
Lead clients to success
- Run workshops and onboarding using Foundations™
- Facilitate SMART goal discovery
- Define milestones as moments in time
- Maintain alignment throughout execution with fractional-leadership autonomy
- Translate goals into achievable milestones with clear dependencies
Deliver strategic value
- Lead strategy sessions, quarterly reviews, and annual planning
- Use data to guide recommendations and identify growth opportunities
- Set measurement frameworks and monitor performance
- Make commercial decisions on investment and resource allocation
Grow client accounts
- Identify expansion opportunities
- Support proposals and later-stage sales conversations
- Generate new business through referrals, events, and networking
- Represent Rixxo at industry events and build partner relationships
Contribute to Rixxo
- Evolve our service offering and internal processes
- Document and codify approaches
- Create content for case studies and marketing
- Collaborate across the team to solve client challenges
Leadership
Shape the team
- Build capability through hiring, mentoring, and development
- Place consultants on suitable engagements
- Set delivery standards for strategic consulting
- Support recruitment and onboarding
- Lead Complex Engagements
- Manage higher-value, higher-complexity client relationships
- Decide what to delegate, outsource, or retain
- Provide senior oversight across multiple concurrent clients
- Guide consultants through challenging client situations
- Drive Rixxo Forward
- Lead the evolution of Foundations™ and other frameworks
- Shape our sales approach and proposal methodology
- Contribute to leadership decisions on service direction
- Build Rixxo’s reputation as a thought leader in B2B ecommerce strategy
Activities
Day-to-day
- Running workshops and discovery sessions
- Steering vendor processes and evaluation
- Supporting consultants and reviewing their work
- Leading client strategy check-ins
- Making commercial recommendations based on data
Weekly, Monthly & Less Frequent
- Quarterly reviews and annual planning cycles
- Proposal contributions and sales conversations
- Attending industry events to strengthen relationships
- Contributing to frameworks, documentation, and service evolution
The Long-term goal(s)
- Sustained client retention and account growth
- Demonstrable impact on client revenue, productivity, and efficiency
- Development of a high-performing consulting team
- Continuous improvement of Rixxo’s strategic offering
- Increased market recognition and thought-leadership influence
About You
Essential experience
- Lived experience inside a B2B ecommerce business
- Strong background in digital transformation and technology selection
- Analytical capability with comfort using data for decision-making
- Proven facilitation and strategic planning skills
- Ability to work autonomously across remote and client-site settings
- Commercial judgement and ROI-driven thinking
Role-specific
- 7+ years in consulting or leadership roles
- Proven success in leading strategic B2B ecommerce initiatives
- Experience developing teams
- Track record of client account growth and referrals
- Confident external representation of the business
- Ability to balance delivery with business development
Other Benefits as a Strategy lead
Apart from being part of a passionate and supportive team, working with some of the best brands, you’ll also receive some, all or more than the following benefits.
- Additional Christmas Paid Holiday
- Personal Development Plan and Support
- R&D time to work on new self-generated projects
- Monthly Social Activities
- Conference budgets at opportunities to speak at and attend events.
- Cycle to Work Scheme
- Personalised avatar and mug (cooler than it sounds)
- Team pension
- Flexible working
Apply for this role
If this sounds like an opportunity for you or you have any questions, we would love to hear from you. Please send us your CV using the contact form below.
And if you have a portfolio, Github, or website to show us, we would be keen to take a look, as it would give us a better idea of what you’re all about.