Automation in Action: How we Automated WooCommerce Inventory Management With OrderWise
How a simple automation streamlined inventory management for our client
Managing an eCommerce store’s inventory can be time-consuming. When discontinued or out-of-stock items stay on the website, it confuses customers and hurts the shopping experience.
One of our clients faced this issue, which started affecting their business.
The challenge
WooCommerce provides essential stock management tools for efficient eCommerce operations, including inventory tracking and product availability. However, processes like removing discontinued products remain manual.
For businesses with large inventories, manual updates can lead to errors and inefficiencies. Integrating external systems or automation tools is often necessary to keep listings accurate and operations seamless.
Our client faced this challenge when their Orderwise inventory system and WooCommerce store operated independently. Discontinued products lingered on their site, frustrating customers and damaging the shopping experience.
Manual updates were time-consuming and error-prone, leaving the team overwhelmed and the website cluttered with outdated listings. This disconnect between their ERP and eCommerce platform hurt both efficiency and customer satisfaction.
A frustration-free solution
We knew the client needed a hands-off way to keep their WooCommerce store up to date without increasing the workload on their already stretched team. Our approach was to create an automated solution that would allow the website to stay current with minimal intervention.
When it comes to integrating Orderwise with eCommerce platforms, we know a thing or two. As part of this project, we developed an automated process that regularly checks for discontinued or out-of-stock products. These products are then automatically removed from the site without the need for any manual updates.
The technical details of the solution are simple but powerful: a scheduled call from the website checks the client’s inventory data, and based on predefined criteria (such as discontinued products with zero stock), the system removes outdated listings.
The transformation: Saving time and a better shopping experience
The results were immediate. Customers now only see products that are in stock, ensuring a smooth, frustration-free shopping experience. This improved customer satisfaction, while freeing up the client’s team from the tedious task of manually managing the inventory on the website.
This automated process saved the client significant time and reduced the chance of human error. So the team could focus on higher-priority tasks, knowing that the eCommerce store would always display accurate, up-to-date products.
For any business managing a large inventory, keeping product listings accurate is critical. Customers expect a great shopping experience, and outdated listings can quickly turn them away. Our custom Orderwise solution not only saved the client time but helped ensure they could deliver a reliable, efficient shopping experience.
Automation and integrations such as these are essential for staying competitive. By eliminating manual updates, businesses can operate far more efficiently while enhancing customer satisfaction.
After using Orderwise for four years without a fully functional connection to our WooCommerce website, we decided to find a company with the right expertise to make it work.
Perry’s expertise was evident in every phase of the project – he and the team ensured the work was thorough, efficient, and tailored to our specific needs.
We are extremely satisfied with the results and would highly recommend Perry and Rixxo for any similar
Charlotte | A.S. Handover
A smarter approach for the future
This project demonstrates the power of automation in solving real-world challenges. By removing discontinued products automatically, we helped our client streamline their operations and improve their customer service. It’s a solution that highlights the importance of blending technology with practical, real-world needs.
If your business faces similar challenges, it might be time to consider an automated approach to inventory management.
When it comes to getting OrderWise to play nice with eCommerce platforms, we know a thing or two. We’re always available for a chat so reach out if you need a hand with OrderWise.
