B2B eCommerce
B2B eCommerce World UK & Europe 2026: The verdict
Last week the Rixxo team travelled to London for the inaugural B2B Ecommerce World UK & Europe, hosted by the B2B Ecommerce Association at the QEII Centre. The event was billed for digital and executive leaders in manufacturing and distribution, with a focus on practical workshops, strategic insight, and real peer networking, rather than the usual expo format. As sponsors,…
Why B2B eCommerce projects go off track (and how to spot the warning signs)
If you’re reading this, there’s a good chance your last B2B eCommerce project didn’t go to plan. Maybe it ran over schedule and came in over budget. Or maybe what was promised vs what was delivered didn’t match. Now you’re back at square one, comparing agencies, sitting through demos and trying to work out who you can trust. When a…
Automating company data enrichment: How we reduced 10,000 manual 12 minute tasks to 21 seconds each
A plumbers merchant client had 10,000 email addresses from 24,000 contacts. Only 4% included company names. The rest were domains. They needed company data to segment customers, categorise by filing type, find director names, and run credit checks for pre-approved trade account offers. The manual process would have taken 5 months to 1.5 years. We built an automated solution that…
Composable commerce is swinging back: Why bundled solutions are returning
B2B commerce is swinging back from fully composable to bundled platforms The B2B commerce market is currently undergoing a significant architectural correction. After a decade of chasing the “best-of-breed” dream, the pendulum is swinging back from fully composable stacks toward a more pragmatic, bundled approach. I recently sat down with Bryan House, Chief Product Officer at Elastic Path, to discuss…
Safe technical decision making in B2B eCommerce
The fear behind the freeze In B2B, decisions carry real weight. Get it wrong, and you risk sinking time and money into the wrong platform, stalling operations, or destabilising the systems that keep everything running. Why these decisions feel different The scale matters. B2B eCommerce platforms need to sync with ERPs, which connect to fulfilment and finance systems. They all…
Platform selection: why B2B needs a different playbook
Choosing an eCommerce platform should be strategic. Grounded. Clear. For most B2B businesses, it feels off from the start. You get a list of features, you’re asked to score them, then you’re told to compare vendors like it’s a shopping exercise. Somewhere in that process, the real question gets lost: Does this platform actually support how you sell, operate, and…
How to prepare for a platform relaunch in 2026
A platform relaunch is an operational decision. It affects how your business runs, how your teams work, and how your customers buy. It’s not about the software. If you’re planning to relaunch your eCommerce platform in 2026, start with clarity. The most potentially expensive part of a relaunch is the cost of getting it wrong. That cost shows up in…
2025: A year for building better B2B
In 2025, we put strategy into practice and lived our value of working human to human. From live events and webinars to platform launches and client wins, the year was packed with outcomes that moved businesses forward and partnerships built to last. Here’s what stood out. We showed up We met hundreds of manufacturers, wholesalers, and distributors across the UK….
From FTSE 250 manufacturing to B2B eCommerce strategy: Jess joins Rixxo as Strategic Consultant
After nearly a decade leading eCommerce transformation at a FTSE 250 manufacturer, Jess brings sharp thinking, practical experience and strategic insight to complex digital projects. She strengthens our consultancy team and enhances the support we offer manufacturing, wholesale and distribution clients. Strategy rooted in experience Jess spent over a decade at Renishaw, a FTSE 250 engineering company. She joined as…
What does a platform selection consultant do?
Your eCommerce platform is your business engine. It drives every connection: sales performance, customer experience, internal efficiency, and integrations across your tech stack, ERP, CRM, and finance. As your growth accelerates, that engine may begin to sputter. New requirements expose its limits, turning a familiar tool into a source of friction. Migrating to a new platform is a strategic pivot…
How to write an RFP for platform selection
When you choose a platform, you make a decision that shapes how your entire business runs. Get it wrong and you waste time, overspend, and end up with disconnected systems that slow everything down. Get it right and you simplify operations, support growth, and build a tech stack that works with you. A proper RFP guides a clear, strategic decision….
How to build a better B2B eCommerce RFP (And why needs come first)
Stop chasing features. Start with your needs. Most B2B platform projects go sideways before they even get started. Someone suggests comparing a few vendors. Someone else books a demo. A spreadsheet shows up. Before long, you’re deep in feature lists and marketing slides, trying to figure out which platform is “best.” Here’s the problem: best doesn’t exist. Not without your…