From FTSE 250 manufacturing to B2B eCommerce strategy: Jess joins Rixxo as Strategic Consultant
After nearly a decade leading eCommerce transformation at a FTSE 250 manufacturer, Jess brings sharp thinking, practical experience and strategic insight to complex digital projects. She strengthens our consultancy team and enhances the support we offer manufacturing, wholesale and distribution clients.
Puppy not included.
Strategy rooted in experience
Jess spent over a decade at Renishaw, a FTSE 250 engineering company. She joined as a Graphic Designer and moved into an eCommerce leadership role, managing a team and scaling the channel into a core part of the business.
She later became Product Owner during a global digital transformation and led the integration of CommerceTools, Algolia and Contentstack across multiple markets. Her work spanned departments, countries and time zones.
Jess has built eCommerce teams, managed global platform rollouts and navigated the realities of change within a large organisation. Her work connects strategy with delivery, helping clients plan clearly and make progress where it counts.
“You can invest all the money in the world in an eCommerce platform, but if your colleagues and your organisation aren’t ready… you’ll always end up in the same place.”
This level of hands-on experience is rare in consultancy. Our clients will feel the benefit from day one.
Getting transformation right
Jess has seen organisations lock in platform choices before building the capability to support them. Processes struggle. Teams feel disconnected from the change. Adoption slows.
At Rixxo, she brings clear thinking to platform selection planning. She helps clients assess their readiness, align internally and build the foundations needed for a successful project.
“There will be individuals fully engaged in a project, and others who feel resistant to digital change. It’s important for agencies to recognise how hard that can be to manage.”
Jess brings a grounded, empathetic view to consultancy. She understands the internal dynamics that shape large programmes and supports clients in a way that respects both the pace of change and the people affected by it.
Why Rixxo
Jess joined Rixxo for our structured approach to B2B eCommerce digital transformation. Foundations™ and our platform selection frameworks reflect the way she believes transformation should be led, with clarity, rigour and a focus on the people doing the work.
We’re excited she’s joined us and is already adding value. If you’re preparing for platform selection or digital change, Jess has the experience to help you get it done right, first time.
