Open CRM
Looking for the best CRM platform to support your business goals? Open CRM offers unified customer and sales management with UK‑based hosting, support, and flexible deployment.
Talk to us about whether Open CRM is the right fit for your business.
About Open CRM
Open CRM is a cloud‑based customer relationship management (CRM) platform designed to help businesses manage customer interactions, sales pipelines, contacts, and related business processes from a single system. It provides tools for managing leads, opportunities, accounts, contacts, communication, scheduling, and project‑related activities through a unified interface. Open CRM also offers integrations with common business applications such as Microsoft 365, Google services, Outlook, accounting software, and automation tools.
The platform is positioned as a business‑wide CRM solution suitable for small to mid‑sized organisations that want a comprehensive, all‑in‑one CRM with ongoing customer support provided from within the UK. It emphasises straightforward pricing, UK data hosting, and a support model that includes virtual and on‑site services for onboarding.
Why businesses choose Open CRM
Open CRM is selected by businesses that require a centralised CRM system with strong customer support and flexible integration options.
It supports:
- Lead, contact, and account management – centralised records for tracking sales interactions.
- Sales automation and pipeline tracking – tools to manage and monitor opportunities and sales stages.
- Calendar and activity scheduling – in‑platform schedule management with shared calendars.
- Email communication and templates – direct email sending, templates, and filtering within the CRM.
- Mobile access – mobile app support to access CRM data and tasks on the go.
These capabilities allow businesses to streamline how they capture and manage customer data, automate repetitive tasks, improve team coordination, and maintain consistent communication flows across sales and support teams.
Rixxo as your Open CRM implementation partner
We help businesses select the best CRM platform based on their unique business needs, which are mapped against the Rixxo Impact Framework. Our structured platform selection discovery process is designed to evaluate how platforms like Open CRM align with operational, technical, and commercial requirements.
If Open CRM is identified as the best solution, we provide platform planning, integration consultancy, and strategic employee and customer adoption support to facilitate successful implementation.
Not sure if Open CRM is the best platform for your business?
Choosing the best CRM platform isn’t about picking the biggest name, it’s about finding the one that fits your goals, systems, and growth plans.
Our Platform Selection service helps you cut through the noise with expert guidance, a proven framework, and a clear strategy.
Popular integrations with Open CRM
FAQs
There is no single "best" platform, only the one that best fits your business needs, people, and processes. Traditional platform selection focuses on features rather than solving real business challenges. We take a needs-driven approach, ensuring that platform selection is based on how well it aligns with your workflows, goals, and growth strategy, not just on a checklist of features.
Our Platform Selection Service helps businesses like yours evaluate options using a data-driven, structured framework.
Choosing the best platform isn’t just about features; it’s about how well the platform aligns with your business needs, processes, and people. Many businesses fall into the trap of selecting a platform based on a feature checklist without considering how it integrates into their workflows or solves their specific challenges.
Our Platform Selection Service helps businesses evaluate their requirements, assess platform capabilities, and make informed decisions supporting long-term growth and efficiency.
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Ready to connect the dots in your digital ecosystem? Whether it’s simplifying your workflows, saving time, or setting up the perfect integration, we’re here to help.