B2B eCommerce
Rixxo offers advice, training and news to help your business grow in the ever-changing world of b2b eCommerce. Read our latest articles and join in.
Why B2B eCommerce projects go off track (and how to spot the warning signs)
If you’re reading this, there’s a good chance your last B2B eCommerce project didn’t go to plan. Maybe it ran over schedule and came in over budget. Or maybe what was promised vs what was delivered didn’t match. Now you’re back at square one, comparing agencies, sitting through demos and trying to work out who you can trust. When a…
Composable commerce is swinging back: Why bundled solutions are returning
B2B commerce is swinging back from fully composable to bundled platforms The B2B commerce market is currently undergoing a significant architectural correction. After a decade of chasing the “best-of-breed” dream, the pendulum is swinging back from fully composable stacks toward a more pragmatic, bundled approach. I recently sat down with Bryan House, Chief Product Officer at Elastic Path, to discuss…
Safe technical decision making in B2B eCommerce
The fear behind the freeze In B2B, decisions carry real weight. Get it wrong, and you risk sinking time and money into the wrong platform, stalling operations, or destabilising the systems that keep everything running. Why these decisions feel different The scale matters. B2B eCommerce platforms need to sync with ERPs, which connect to fulfilment and finance systems. They all…
Platform selection: why B2B needs a different playbook
Choosing an eCommerce platform should be strategic. Grounded. Clear. For most B2B businesses, it feels off from the start. You get a list of features, you’re asked to score them, then you’re told to compare vendors like it’s a shopping exercise. Somewhere in that process, the real question gets lost: Does this platform actually support how you sell, operate, and…
How to prepare for a platform relaunch in 2026
How to prepare for a platform relaunch in 2026 A platform relaunch is an operational decision. It affects how your business runs, how your teams work, and how your customers buy. It’s not about the software. If you’re planning to relaunch your eCommerce platform in 2026, start with clarity. The most potentially expensive part of a relaunch is the cost…
2025: A year for building better B2B
In 2025, we put strategy into practice and lived our value of working human to human. From live events and webinars to platform launches and client wins, the year was packed with outcomes that moved businesses forward and partnerships built to last. Here’s what stood out. We showed up We met hundreds of manufacturers, wholesalers, and distributors across the UK….
From FTSE 250 manufacturing to B2B eCommerce strategy: Jess joins Rixxo as Strategic Consultant
After nearly a decade leading eCommerce transformation at a FTSE 250 manufacturer, Jess brings sharp thinking, practical experience and strategic insight to complex digital projects. She strengthens our consultancy team and enhances the support we offer manufacturing, wholesale and distribution clients. Strategy rooted in experience Jess spent over a decade at Renishaw, a FTSE 250 engineering company. She joined as…
What does a platform selection consultant do?
Your eCommerce platform is your business engine. It drives every connection: sales performance, customer experience, internal efficiency, and integrations across your tech stack, ERP, CRM, and finance. As your growth accelerates, that engine may begin to sputter. New requirements expose its limits, turning a familiar tool into a source of friction. Migrating to a new platform is a strategic pivot…
Why isn’t my monkey spinning? Rethinking how you choose a B2B eCommerce platform
Choosing the right B2B platform shouldn’t feel like a guessing game. Too often, businesses get pulled into flashy demos and long feature lists that don’t actually solve the problems they set out to fix. In this talk, Rixxo founder and UK Chapter Lead at the B2B eCommerce Association, Chris Gee, shares a smarter way to choose your next eCommerce platform…
How to write an RFP for platform selection
When you choose a platform, you make a decision that shapes how your entire business runs. Get it wrong and you waste time, overspend, and end up with disconnected systems that slow everything down. Get it right and you simplify operations, support growth, and build a tech stack that works with you. A proper RFP guides a clear, strategic decision….
How to build a better B2B eCommerce RFP (And why needs come first)
Stop chasing features. Start with your needs. Most B2B platform projects go sideways before they even get started. Someone suggests comparing a few vendors. Someone else books a demo. A spreadsheet shows up. Before long, you’re deep in feature lists and marketing slides, trying to figure out which platform is “best.” Here’s the problem: best doesn’t exist. Not without your…
The best B2B eCommerce agencies in the UK (2025 guide)
For UK-based manufacturers, distributors and wholesalers, growing revenue and modernising operations has never been more important, or more difficult. Sales cycles are longer. Tech stacks are messier. Customer expectations are higher. And while B2C gets the spotlight, the reality is that B2B buyers expect just as much from your digital experience. That’s where the right B2B eCommerce agency makes the…