B2B eCommerce platform selection
Our proven framework uncovers your biggest bottlenecks & matches you with a platform that streamlines operations, boosts efficiency, & unlocks growth
The right eCommerce platform is more than just a digital sales tool; it’s the foundation for growth, efficiency, and innovation. Digital transformation in B2B opens the door to smarter automation, software integrations, and exciting new revenue opportunities.
Choosing the right eCommerce platform isn’t about ticking feature boxes—it’s about finding the best foundation for your business to scale. At Rixxo, we take a strategic approach, diving deep into your goals, challenges, and future plans.
Exploration
We uncover how digital commerce can best support your business strategy, idhentifying opportunities to reduce friction, improve efficiency, and future-proof your tech stack.
Assessment
We assess platforms and partners using our proven Impact Framework—measuring every option against People, Process, Platform, and Integration.
Total cost of ownership (TCO) analysis
Understand the true long-term cost of each platform, including licensing, development, maintenance, and scaling.
Integration assessment
Evaluate how well each platform connects with your existing systems—ERP, CRM, payment gateways, and beyond.
Platform evaluation
Compare and score platform options based on your technical needs, operational goals, and user experience expectations.
Take the first step toward smarter, more connected digital commerce
Our process
Foundations™
Before platform selection, we recommend our Foundations™ Process to define your Epic Statement—a strategic vision for your eCommerce program. This ensures that clear business needs and objectives drive platform selection.
Workshops & assessments: We analyse your current digital maturity, business processes, and pain points.
Impact analysis: We quantify how solving key business challenges will improve your bottom line.
Strategic alignment: We outline the people, processes, and platforms needed to achieve your goals.
(Already have a clear business strategy? We can jump straight into platform selection!)
Platform selection
Once your objectives are defined, we follow a structured approach to evaluate and choose the right platform:
RFP & requirements gathering: We train your team on best practices for documenting platform needs.
Impact framework workshop: Evaluating platforms through the lens of People, Process, Platform, and Integration.
Platform research & shortlisting: We narrow down up to 10 platforms based on your needs.
Vendor demos & evaluations: You attend 3 vendor demos with our expert guidance.
Scoring & decision support: We help you assess platforms objectively, ensuring a well-informed choice.
Ongoing support: Unlimited email support, weekly check-ins, and monthly calls throughout the process.
Get in touch and let's find the best platform for your business
More of our work
FAQs
You'll understand why our clients trust us beyond being just an agency.
We love to talk so simply fill in the form or give us a call on: +44 117 207 7504