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They are good on tight deadlines, it’s rare they can’t deliver to deadline.

— Rixxo Client Survey

24/7 We've got you! When you need us we'll hustle and make it happen

Just ask our clients. When it comes to keeping your business running we hustle. We monitor our clients sites and have an out of hours rota and processes to keep your sales alive.

Fix. Improve. Maintain. Secure.

A monthly support retainer to keep your eCommerce business running smoothly.

Magento Supported Hosting

There is always something to do on an eCommerce store. They are like owning a home where things break, other people break things, things go out of fashion or the rules change about how things must be.

But downtime and technical difficulties mean loss of revenue or data. Maintaining uptime is as much about being proactive as is it is reactive. We’ll help you find a balance to getting the right size support agreement to suit your needs.

On a monthly basis our team monitor your store and undertake security patches and updates as required. If a major version change or large feature request is on the horizon you can also use your support time to help plan the development work.

Flexible Support Packages

A website support package should be tailored to suit your business and style of working. We have small packages and bigger packages and can create something specific for you. We find that most clients will choose one of the following packages. If you don’t see something you think would suit get touch and we’ll help you find it.

 

 
  • Support & Knowledge Desk
  • Email Support
  • Telephone Support
  • Tools
  • Backups
  • Development & Staging Sites
  • JIRA Backlog
  • Project File Storage

Starter

8 hrs/mo
  • Support & Knowledge Desk Yes
  • Email Support Yes
  • Telephone Support No
  • Tools No
  • Backups No
  • Development & Staging Sites No
  • JIRA Backlog No
  • Project File Storage No

Maintain

20 hrs/mo
  • Support & Knowledge Desk Yes
  • Email Support Yes
  • Telephone Support Yes
  • Tools Security, SEO & Sitespeed Tools
  • Backups Daily Offsite Backups
  • Development & Staging Sites Yes
  • JIRA Backlog Yes
  • Project File Storage No

Growth

40 hrs/mo
  • Support & Knowledge Desk Yes
  • Email Support Yes
  • Telephone Support Yes
  • Tools Security, SEO & Sitespeed Tools
  • Backups Daily Offsite Backups
  • Development & Staging Sites Yes
  • JIRA Backlog Yes
  • Project File Storage Unlimited

Lumarix by Rixxo Fast, Fexible, Powerful, Affordable

We are confident you will not find a more functional, feature rich Magento 2 package for less.

Magento B2b Theme Variation

Built for B2B

Lumarix contains powerful B2B functions including Company Accounts, Payment Terms, Permissions and ERP and CRM Integrations

Magento B2b Mobile Ready

Fast to Deploy

Design, build and deploy a fully functional Lumarix B2B site in as little as 2 weeks.

magento-b2b-product-variations

No Annual Fee

B2B functionality and features comparable to Commerce.  Lumarix is a great stepping stone to Enterprise level Magento.

B2B Magento Services

Our services are B2B centric. Whilst everything we do will work for consumer-facing (B2C) Magento websites,  our services are underpinned by resources, techniques and processes to support B2B omnichannel growth.

If you already use or would like to offer

  • trade accounts
  • payment terms
  • self-service portals
  • customer or account pricing
  • customer or account availability
  • integrations with Sage, Xero, Salesforce, Hubspot and more

then a Rixxo B2B Magento site is just what you are looking for.

Adobe Bronze Solution Partner
Choose Rixxo as your Magento partner

We'd love to show you how a Rixxo Magento Website built on Lumarix delivers unrivalled value and features.

Call us on 0117 2077504